Health Care Advocate

Your Mentor Through The Health Care System
With over 35 years in the health care industry, The Heath Advocate was created from passion and necessity.

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Helping

Helping You Be More Knowledgeable About Your Health Care Options

A trusted expert who assists you and your employees in understanding your health care options before you need them and in maximizing your health care opportunities so that you receive optimum care when you need it. Your Health Care Mentor effectively enables you to navigate our complex health care system.

Mission:

The Health Advocate informs, enables, and empowers consumers to effectively navigate the complex health care system with a clear understanding of advocacy, benefits, and resources.

The Health Advocate
The Health Advocate

Vision:

At The Health Advocate, our passion to markedly improve the consumer health care experience through education and empowerment motivates us to provide exemplary service to our clients. We are trusted, informed advisors, mentoring groups and individuals and changing the way care is accessed and utilized in our increasingly complex and dynamic health care environment.

Our commitment to simplify the consumer’s understanding of their health plans and to awaken their advocates within will ultimately provide a mores seamless, less complicated and confusing, experience for consumers, a mutually beneficial encounter and interaction with providers, and an equally favorable advantage for health plans.

The Importance of Health Care Advocacy

A mentor for groups and individuals, making a difference in how consumers effectively navigate the complex health care system. Advocacy is essential to high-quality medical services that you can value and appreciate. Our goal is to change the way care is accessed by teaching individuals how to understand their health plans and partner with their providers while reducing dissatisfaction and grievances within the health plan, thus fostering a mutually beneficial environment between health plans and health care consumers.
It is no secret that health care has become more complicated and extremely difficult to access, which in many instances diminishes satisfaction and outcomes. Gone are the days of house calls, when relying entirely on the family doctor to lead us through and largely deliver all of our care while also explaining costs and managing expectations.

In today’s environment it is vital to partner with your provider to understand your health status, treatment options, and next steps. Learning to understand your offerings and responsibilities and to advocate for yourself or your family enables you to be more assertive and speak up for yourself without discrediting the provider that you respect.
You can learn about resources that promote superior health care delivery without feeling like you are at the mercy of your health care system. You will learn how to select a provider that listens to understand you and not to respond with care plans based on algorithms. You will hear case studies of people that paid attention to a nagging feeling in their gut, which intuitively led to saving their lives.
With increasing numbers of chronic disease and a later aging population, you can learn to become a health agent for your love ones before—not after—they need you the most.

Advantages

Advantages of Mentoring with The Health Care Advocate

It is helpful to understand how to get the care you need when you need it and the information you need to make informed decisions. The Health Advocate can teach you or your designated health agent how to:

  • Voice your concerns to your doctor without feeling intimidated
  • Feel confident asking questions
  • Understand your rights and resources as a health care consumer
  • Learn Grievance and appeal options
  • Understand health care laws and regulations
  • Follow treatment instructions by asking questions about your follow-up plan and care
  • Research treatment options, procedures, doctors, and hospitals
  • Fill out paperwork or assist with insurance matters
  • Understand and arrange participation in clinical trials
  • Receive coaching in the value and importance of Advanced Health Care Directives for yourself or loved ones

Anita Lofton – Health Advocate and Senior Care Specialist

Information About The Founder

Anita has an extensive background in health care that began as a health plan executive where she helped design benefit packages for employees of major corporations. She is a licensed benefits broker and skilled in several aspects of health care, including the following:

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  • Advocating individuals with urgent or emergent issues including Seniors
  • Home Health Palliative Care Consulting, Sales, and Marketing
  • Provider Liaison and Engagement
  • Understanding Benefits (Medicare, Medicaid, Commercial, Self-Funding)
  • Grievance and Appeals
  • Discharge Planning

Get in Touch

Contact The Health Advocate at (619) 248-5510 or email us [email protected] for details about services offered. Let us know how we can help with your health care concerns.

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